Privacy Policy

This web site is owned and operated by KIMBERLY-CLARK CORPORATION ("Kimberly-Clark").

Introduction

Kimberly-Clark India Private Limited ("Kimberly-Clark India") is an affiliate of Kimberly-Clark Corporation (together referred to as “Kimberly-Clark”), hereinafter collectively known as “We” or “Our”. Kimberly-Clark and all its affiliates respect and uphold your rights to privacy protection in respect of the collection, use, disclosure and handling of personal information. This Privacy Policy details the practices we have adopted to protect your privacy, so that you can feel confident about how we manage the personal information you entrust to us. By using our Kimberly-Clark website(s) or otherwise providing Kimberly-Clark with personal information, you are consenting to Kimberly-Clark collecting, using, disclosing and/or transferring (including cross-border transfer) your personal information in accordance with this Privacy Policy.

 

How we collect personal information

Personal information is any information that can be used to identify you. Kimberly-Clark may collect information about you (such as name, e-mail, phone number, date of birth, menstrual cycle due date, and postal address), in the following ways:

  • when you provide the personal information to us (e.g. when you contact us via telephone, email, or by any other means);
  • when you make a payment to us or our carefully selected partners;
  • through your use of our websites and other online applications or social media platforms;
  • when you contact our Consumer Advisory Service in order to enquire or provide feedback about our products;
  • when you submit ratings or reviews about our products/services;
  • when you participate in our promotions, seminars, webinars, events and market research; and
  • when you apply for employment with Kimberly-Clark

 

Cookies

Like many companies, we sometimes use "cookie" technology on our websites. Cookies are information stored on your computer by your browser to save your preferences while you are visiting a particular website. When you log in, the cookie tells us whether you visited us before or are a new visitor, and it enables us to learn which advertisements bring users to our website. We use the cookie to help us identify site features in which you have the greatest interest so that we can provide more of what you may want. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help file directions. However, if you do not enable cookies to be received by your web browser, you may have trouble accessing some of the pages and certain features on this website.

Pixel tags, web beacons, clear GIFs and similar technologies may also be used by us or our third party service providers to measure the success of marketing campaigns and compile statistics about communications and site usage. Furthermore, and as is common practice, we may identify and compile information concerning your IP address (a number automatically assigned to your device by your internet service provider) which helps us to calculate site usage levels, diagnose technical problems and administer our websites and other applications.

 

Cookie Settings

 

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.    You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.    All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.    If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.    They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Facebook Pixel Cookies

Cookie created from Facebook

 

Web beacons

A web beacon is an electronic file on a Web page that allows us to count and recognize users who have visited that page. Among other things, a web beacon can be used in HTML-formatted email to determine responses to our communications and measure their effectiveness – for instance, if you get an email from us and click on a link in that email to go to our website. You can generally avoid web beacons in email by turning off HTML display and displaying only the text portion of your email.

 

How we use personal information

Kimberly-Clark's primary goal in collecting personal information is to ensure that our consumers are satisfied with our products and to provide our consumers with the best possible quality of customer service. Your personal information is never shared, sold, rented or otherwise disclosed outside the company (except as required for any statutory or legal requirements) in ways different from what is described in this Privacy Policy. We will take all reasonable steps to maintain the security and integrity of your personal information including the use of computer access passwords, lock-up cabinets, personnel policies and firewalls.

Kimberly-Clark may use the personal information you provide:

  • to communicate with you about our products and services including providing you with updates, announcements and details of promotional activities concerning any Kimberly-Clark brands, as well as non-Kimberly-Clark brands which we believe may be of interest to you;
  • to process rebates, rewards, donations, prizes, or sample requests;
  • to respond to your inquiries or feedback and to fulfil your requests;
  • to allow you to subscribe to our newsletters, and participate in contests, promotions and surveys;
  • to enable you to participate in social sharing, including live social media feeds and blogs;
  • to address, investigate and monitor enquiries or complaints about our products and services;
  • to understand the preferences of consumers;
  • for developing, improving and customizing our products, services and process, and quality control purposes;
  • to measure performance of marketing initiatives, advertising, and customer satisfaction;
  • to personalize, assess and improve our websites and applications; and
  • for other purposes disclosed to you when we collect your information.

In addition, we may allow users of our websites, applications and social media pages to share comments, postings, testimonials (including ratings or reviews), or other information. If you choose to submit such information, the information that you submit may be available generally to the public through our websites, applications and social media pages or those of our partners, with whom we may share that information.

You may restrict the use of your personal information at any time by using the opt-out mechanism that we include in our communications with you or you may contact us at the details set out below.

We will take all reasonable steps to maintain the security and integrity of your personal information including through the use of access passwords, firewalls and requiring that our partners protect your personal information.

 

How we share personal information

We may share information about you with third parties in certain circumstances including in the following situations:

  • Sharing Your Information with Kimberly-Clark group of companies. We may share information with Kimberly-Clark group of companies, including our parent company, subsidiaries and affiliates.
  • Sharing Your Information with Partner Companies. We may share your information with carefully selected partner companies when we believe their products or services may interest you. You may "opt out" of partner offers and programs at any time by updating your User Profile (if available) or contacting us per the contact details specified below. Our partners are prohibited from using your contact information for purposes other than presenting relevant offers and programs, and they are required to maintain your contact information in confidence.
  • Sharing Your Information with Service Providers. We may share information with companies or individuals that provide us with services. These services may include, among other things, helping us to provide services that you request, to create or maintain our databases, to research and analyze the people who request products, services, or information from us, to prepare and distribute communications, or to respond to inquiries.
  • Interest-Based Advertising. Kimberly-Clark participates in interest-based (on-line behavior) advertising. This means that a third party may use technology, such as a cookie on your browser or a web beacon, to identify you on our website so that they can provide advertising about products and services tailored to your interest. You may see advertising on our website tailored to how you browse or shop, or you may see advertising for Kimberly-Clark products on other websites based on your browsing behavior across websites.
  • Blogs, Online Postings and Testimonials. We may decide to allow users to share comments, postings, testimonials (including ratings or reviews), or other information. If you choose to submit such information to us, the information that you submit may be available generally to the public. Information that you provide in these areas may be read, collected, and used by others who access them.
  • Other Third Parties. We may share non-personal information with other third parties that are not described above. When we do so we may aggregate or de-identify the information so that a third party would not be likely to link data to you, your computer, or your device. Aggregation means that we combine the non-personal information of numerous people together so that the data does not relate to any one person. De-identify means that we attempt to remove or change certain pieces of information that might be used to link data to a particular person.
  • Law Enforcement and Legal Process. We may report to law enforcement agencies any activities that we reasonably believe to be unlawful, or that we reasonably believe may aid a law enforcement investigation into unlawful activity. In addition, we reserve the right to release your information to law enforcement agencies if we determine, in our sole judgment, that either you have violated our policies, or the release of your information may protect the rights, property, or safety of Kimberly-Clark, or another person.
  • Sharing Your Information as Permitted by Law. We may share your information with others as required by, or permitted by, law. This may include sharing your information with government entities, or third parties in response to subpoenas, court orders, other legal process, or as we believe is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us.
  • Business Transactions. Circumstances may also arise where Kimberly-Clark decides to sell, buy, merge or otherwise reorganize its business. Such a transaction may involve the disclosure of personal information to prospective or actual buyers or sellers. It is our practice to seek appropriate protection for the disclosure of such information in these types of transactions.

 

Overseas disclosure of your personal information

Your personal data may be sent to storage locations or servers located outside of India or may be sent or disclosed to Kimberly-Clark affiliated companies, third parties service providers and partner companies located outside India. If you provide your personal information to us in accordance with this Policy, you are taken to consent to the disclosure of your personal information to overseas recipients. We will make every reasonable effort to ensure that recipients of your information protect your personal data in compliance with at least the same standard as that in India.

Content you submit on our websites

By submitting content to and through website(s) controlled by Kimberly-Clark and/or its affiliates or service providers (“Kimberly-Clark Sites”), you are responsible for the following: (1) you are the owner of the content; (2) the content is truthful and accurate; (3) the content will not cause injury to any person or entity; (4) the content does not infringe someone else’s copyright, trademark, proprietary rights or rights of publicity and privacy; (5) the content does not violate a law, statute, ordinance or regulation; (6) the content would not reasonably be considered to be defamatory, libelous, hateful, racially or religiously biased or offensive or harassing to another party; (7) the content does not contain references to other websites, email addresses, contact information or phone numbers; (8) if the content contains the likeness or name of an identifiable person, you have that person’s permission to include their likeness/name in the content you are submitting; and (9) the content does not contain computer viruses, worms or other potentially damaging programs or files.

For any content that you submit, you grant Kimberly-Clark a perpetual, irrevocable, royalty-free, sub-licensable, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. You also hereby grant each user of Kimberly-Clark Sites a non-exclusive license to access your content through these sites, and to use, reproduce, distribute, prepare derivative works of, display and perform such content as permitted through the functionality of these sites.

All content that you submit may be used at Kimberly-Clark's sole discretion. Kimberly-Clark and/or its affiliates reserve the right to change, condense or delete any content on Kimberly-Clark Sites that it deems, in its sole discretion, to violate the content guidelines or any other provisions herein. Kimberly-Clark does not guarantee that you will have any recourse through us to edit or delete any content you have submitted. Product ratings and written comments are generally posted within two to four business days. However, Kimberly-Clark reserves the right to remove or to refuse to post any submission for any reason.

 

Children

Children's privacy is of primary concern to us. We do not knowingly collect personal information from children under 18 years of age or retain any communication we receive that is identified as being from a child under the age of 18 will not be kept by us, unless we have the prior consent of the child’s parent or legal guardian.

 

Information collected through employment applications

 

In processing applications for employment, Kimberly-Clark collects resumes, references, certificates of graduation and qualification and other personal information about candidates. We may also provide your application to a recruitment agency or contractor that may assist in reviewing applications we receive.

 

Letters and resumes sent to Kimberly-Clark as part of an application for an advertised position, or sent to ascertain whether any positions are available, will be used to match applicants with available opportunities. If we consider that your application may be suitable to our current requirements, we, or a party acting on our behalf, will notify you and may also contact persons nominated by you as referees and ask them questions in relation to you. If your application is not suitable for our current requirements, but we feel that there may be a position for you in the future, we may keep a record of your application and contact you again if a suitable position becomes available. Please advise us if you prefer that we do not retain your information for this purpose.

 

Links

Websites operated by Kimberly-Clark may contain links to other sites operated by third parties. Kimberly-Clark makes no representations or warranties as to the privacy practices of any third-party site and is not responsible for the privacy policies of other sites.

 

 

 

Accessing, correcting, updating or limiting processing of your personal information

If you would like to review, correct, update, port or delete the personal information that we hold concerning you, or if have any questions regarding treatment of your privacy by us, please contact us at:

The Privacy Officer

Kimberly-Clark India Pvt. Ltd

Address: Phoenix Market City, Art Guild House, A Wing, 3rd Floor, Office No- 9, Kamani, Mumbai Maharashtra, 400070

Phone: (022) 33220000 

Email: [email protected] 

If requests from you are manifestly unfounded or excessive, we may either charge a reasonable fee, taking into account the administrative costs of providing the information or taking the action requested, or refuse to act on the request and notify you of the reason for refusing the request.

You may also opt out of receiving marketing communications we send to you about our products and services. However, please note that when you do so, it may affect the services you have chosen to receive from Kimberly-Clark where accepting the communications is a condition of receiving the services..

 

Changes to this Privacy Policy

If we decide to change our Privacy Policy, we will post the changes on our websites. Any changes to the Policy are effective from posting the revised Policy on this website. This Privacy Policy was last updated in March 2022 __.

 

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